| 1 |
How long does delivery take? |
Orders ship in 1–2 business days and reach you in 3–5 days (add 1–2 extra days for COD orders). |
| 2 |
Do you ship all over India? |
Yes, we deliver to almost every PIN code in India via trusted courier partners. |
| 3 |
What payment methods do you accept? |
UPI, credit/debit cards, net‑banking, wallets, and Cash on Delivery (COD). |
| 4 |
Is COD available for every product? |
Most items support COD. A quick phone/WhatsApp verification is mandatory before dispatch. |
| 5 |
What is your return policy? |
You have 5 days from delivery to request a return. An unboxing video is required for approval. |
| 6 |
How do I start a return or exchange? |
Email sangammart1322@gmail.com with order number, issue, and unboxing video. We’ll guide you through pickup and refund/exchange. |
| 7 |
When will I receive my refund? |
After the returned item passes quality check, refunds appear in 7–15 working days via the original payment method. |
| 8 |
Can I cancel my order? |
Yes—within 24 hours of placing it or before dispatch. After dispatch, cancellations aren’t possible. |
| 9 |
Do you offer free shipping? |
Standard shipping is free on most products. Any applicable fee is shown at checkout. |
| 10 |
How can I contact customer support quickly? |
WhatsApp/call +91 6291264857 (Mon–Sat, 9 AM – 7 PM IST) or email sangammart1322@gmail.com. |
